The Worst Home Health Care Agencies in Santa Cruz, California

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Santa Cruz, California

There are 125 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Santa Cruz, California.)

Name	5-Star Quality of Care Rating
CAREON HOME HEALTH BAY AREA 5994 W LAS POSITAS BLVD PLEASANTON, CA 94588	2:
HOME HEALTH ALLIANCE 1 NORTH MAIN STREET, SUITE 1 MILPITAS, CA 95035	2:
BLC HOMEHEALTH INC 2401 MERCED STREET SAN LEANDRO, CA 94577	2:
ASPIRE HOME HEALTH 3475 INVESTMENT BLVD., HAYWARD, CA 94545	2:
FOCUS HEALTH 1245 S WINCHESTER BOULEVARD, SUITE 200 SAN JOSE, CA 95128	2.5:
COMFORT HOME HEALTH CARE, LLC 1650 ZANKER ROAD, SUITE 244 SAN JOSE, CA 95112	2.5:
PERPETUAL CARE HOME HEALTH 1617 S MAIN STREET MILPITAS, CA 95035	2.5:
ASCENSION HEALTHCARE SERVICES 800 CHARCOT AVENUE, SUITE 106 SAN JOSE, CA 95131	2.5:
CHOICE HOME HEALTH CARE 80 GARDEN COURT, SUITE 105 MONTEREY, CA 93940	2.5:
KAISER FOUNDATION HOSPITAL HOME HEALTH - HAYWARD 30116 EIGENBRODT UNION CITY, CA 94587	2.5:
INTOUCH HOME CARE, INC. 4701 PATRICK HENRY DRIVE, BUILDING 1, SUITE 1107 SANTA CLARA, CA 95054	2.5:
CENTRAL COAST VNA & HOSPICE, INC 5 LOWER RAGSDALE DRIVE MONTEREY, CA 93942	2.5:
MAJESTIC HOME HEALTH 16360 MONTEREY STREET, SUITE 150 MORGAN HILL, CA 95037	2.5:
READY2NURSE 2211 MOORPARK AVENUE, SUITE 250 SAN JOSE, CA 95128	2.5:
INHOME HEALTHCARE SERVICES 22 LOWER RAGSDALE DRIVE, SUITE B MONTEREY, CA 93940	2.5:
COMFORT HANDS HEALTHCARE INC 4010 MOORPARK AVE. #112 SAN JOSE, CA 95117	2.5:
BRIDGE HOME HEALTH BAY AREA 1551 MCCARTHY BLVD. MILPITAS, CA 95035	2.5:
PROHEALTH HOME CARE, INC 2700 ZANKER ROAD, SUITE 180 SAN JOSE, CA 95134	2.5:
GIMAG HOME HEALTH CARE 4047 1ST STREET, SUITE 207 LIVERMORE, CA 94551	2.5:
HEALING TOUCH OF CALIFORNIA HOME HEALTH AGENCY INC 8010 WAYLAND LANE, SUITE 1E GILROY, CA 95020	2.5:
BRIDGE HOME HEALTH 6 QUAIL RUN CIRCLE, SUITE 104 SALINAS, CA 93907	2.5:
SUTTER VISITING NURSE ASSOCIATION & HOSPICE 1700 S AMPHLETT BLVD, SUITE 300 SAN MATEO, CA 94402	2.5:
D'BEST HOME HEALTH 1400 COLEMAN AVENUE, UNIT G23-24 SANTA CLARA, CA 95050	3:
CARE MUST 4075 EVERGREEN VILLAGE SQUARE, SUITE 230B SAN JOSE, CA 95135	3:
WARM SPRINGS HOME HEALTH, INC 54 WHITNEY PLACE FREMONT, CA 94539	3:
21ST CENTURY HOME HEALTH SERVICES INC. 1633 OLD BAYSHORE HWY, SUITE 216 BURLINGAME, CA 94010	3:
SUTTER VISITING NURSE ASSOCIATION AND HOSPICE 2880 SOQUEL AVENUE, SUITE 10 SANTA CRUZ, CA 95062	3:
SAN BENITO HOME HEALTH CARE 911- C SUNSET DRIVE HOLLISTER, CA 95023	3:
KAISER FOUNDATION HOSPITAL HHA-SANTA CLARA 3900 FREEDOM CIRCLE, SUITE 201 SANTA CLARA, CA 95054	3:
AMERICAN HOME HEALTH CARE, LLC 6850 REGIONAL STREET, SUITE 110 DUBLIN, CA 94568	3:
1ST CHOICE HOME HEALTH CARE 1291 E HILLSDALE BLVD. SUITE 225B FOSTER CITY, CA 94404	3:
BONITA SPRINGS HOME HEALTH LLC 8545 MONTEREY ROAD, SUITE A GILROY, CA 95020	3:
ALLIANCE HOME HEALTH 6717 MISSION STREET SUITE D-2 DALY CITY, CA 94014	3:
NURSING & REHAB AT HOME 1710 S AMPHLETT BLVD, SUITE 110 SAN MATEO, CA 94402	3:
VN HOME HEALTH CARE 2528 QUME DRIVE, #7 SAN JOSE, CA 95131	3:
VISION HOME HEALTH CARE 39899 BALENTINE DRIVE, SUITE 115 NEWARK, CA 94560	3:
ST JOSEPH HOME HEALTH 1525 MCCARTHY BLVD, SUITE 208 MILPITAS, CA 95035	3:
ALERT HOME HEALTH CARE 11700 DUBLIN BLVD DUBLIN, CA 94568	3:
ONE HEALTH HOME CARE, INC 2133 LAS POSITAS COURT, SUITE I LIVERMORE, CA 94551	3:
HARMONY HOME HEALTH 295 89TH STREET, SUITE 307 DALY CITY, CA 94015	3:
HELPING HANDS HOME HEALTH CARE & HOSPICE, INC. 1710 SOUTH AMPHLETT BLVD, SUITE 112 SAN MATEO, CA 94402	3:
BAYHEALTH, INC 30 UNION AVENUE, SUITE 126 CAMPBELL, CA 95008	3:
HARMONY HOME HEALTH 2350 MISSION COLLEGE BLVD, SUITE 875 SANTA CLARA, CA 95054	3.5:
SOUTH BAY HOME HEALTH CARE, LLC 551 STOCKTON AVENUE, SUITE C SAN JOSE, CA 95126	3.5:
HELENIUM HOME HEALTH, INC. 1590 OAKLAND ROAD, SUITE B-113 SAN JOSE, CA 95131	3.5:
SOUTH SPRINGS HOME HEALTH CARE 1590 OAKLAND ROAD, SUITE B-213 SAN JOSE, CA 95131	3.5:
HEALTHY LIVING AT HOME, LLC 1879 LUNDY AVENUE, SUITE 113 SAN JOSE, CA 95131	3.5:
ANX HOME HEALTHCARE 1633 BAYSHORE HWY, SUITE 234 BURLINGAME, CA 94010	3.5:
OPO HEALTH, LLC 1528 S EL CAMINO REAL, SUITE 108 SAN MATEO, CA 94402	3.5:
PRIMELIVING HOME HEALTH, INC 48521 WARM SPRINGS BOULEVARD, SUITE 307A FREMONT, CA 94539	3.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in California

Major Cities in California

Los Angeles, CA (best, worst)	San Francisco, CA (best, worst)
San Diego, CA (best, worst)	Riverside, CA (best, worst)
Sacramento, CA (best, worst)	San Jose, CA (best, worst)
Fresno, CA (best, worst)	Concord, CA (best, worst)
Mission Viejo, CA (best, worst)	Bakersfield, CA (best, worst)
Murrieta, CA (best, worst)	Long Beach, CA (best, worst)
Oakland, CA (best, worst)	Indio, CA (best, worst)
Stockton, CA (best, worst)	Oxnard, CA (best, worst)
Modesto, CA (best, worst)	Anaheim, CA (best, worst)
Victorville, CA (best, worst)	Lancaster, CA (best, worst)